Shipping Policy

Thank you for choosing Rush Hydro for your hydration needs. Our Shipping Policy is designed to provide clarity and transparency regarding the shipping process of your orders.

1. Order Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation.
During peak seasons or promotional periods, processing times may vary slightly, but we strive to fulfill orders promptly.

2. Shipping Methods and Carriers:

We utilize reputable shipping carriers to ensure reliable and timely delivery of your orders.
Shipping methods available include standard shipping and expedited shipping. 
The carrier options may vary depending on your location and the items in your order.

3. Shipping Rates:

Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method.
We aim to offer competitive shipping rates without compromising on service quality

4. Estimated Delivery Time:

Estimated delivery times are provided during the checkout process based on your shipping address and selected shipping method.
While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

5. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You can track the status of your shipment using the provided tracking number on the carrier's website or through our order tracking system.

6. International Shipping:

We currently do not offer shipping outside of the United  States.

7. Shipping Restrictions:

Some products may be subject to shipping restrictions or regulations imposed by local authorities or carriers.
We comply with all applicable laws and regulations regarding the shipment of restricted items.

8. Shipping Damage or Loss:

In the unlikely event that your order arrives damaged or is lost in transit, please contact our customer service team immediately.
We will work with the carrier to resolve the issue and ensure a satisfactory resolution, which may include replacement or refund, depending on the circumstances.

9. Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate and complete to prevent delays or misdeliveries.
We are not responsible for orders shipped to incorrectly provided addresses.

10. Shipping Policy Updates:

We reserve the right to update our Shipping Policy as necessary to reflect changes in our shipping practices or applicable regulations.
Any significant changes to the Shipping Policy will be communicated to customers through our website or email.

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our customer service team for assistance. Thank you for choosing Rush Hydro. We appreciate your business!